Balanced Scorecard: A Literature Review to Trace its Trajectory in the Public Administration Domain
Sign Up to like & getrecommendations! Published in 2024 at "International Journal of Public Administration"
DOI: 10.1080/01900692.2024.2376053
Abstract: ABSTRACT The Balanced Scorecard (BSC) has been a strategic and performance management tool for 30 years, initially for for-profit organizations but later adopted by other types. This study reviews its use by public administration scholars,… read more here.
Keywords: review trace; scorecard literature; administration; public administration ... See more keywords