The secondary crisis communication of Occupy Central on Weibo: A response to Denis Tolkach
Sign Up to like & getrecommendations! Published in 2018 at "Tourism Management"
DOI: 10.1016/j.tourman.2018.05.009
Abstract: Abstract This is a response to the rejoinder by Tolkach (2018) to Luo and Zhai's (2017) paper (“I will never go to Hong Kong again” How the secondary crisis communication of “Occupy Central” on Weibo… read more here.
Keywords: crisis communication; secondary crisis; response; tolkach ... See more keywords
Exploring Secondary Crisis Response Strategies for Airlines Experiencing Low-Responsibility Crises: An Extension of the Situational Crisis Communication Theory
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DOI: 10.1177/00472875221095210
Abstract: Previous literature on airline crises has largely ignored low-responsibility crises. The purpose of this study is to explore the underlying mechanism of airlines utilizing secondary crisis response strategies to rebuild their reputations during low-responsibility crises.… read more here.
Keywords: response; low responsibility; crisis; secondary crisis ... See more keywords