The potential of service-dominant logic as a tool for developing public sector services: A study of a Swedish case
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DOI: 10.1108/ijqss-02-2016-0013
Abstract: Purpose: The purpose of this paper is to analyse and discuss the potential of the service-dominant logic (SDL) as a tool for developing more effective public sector services in practice. Design/methodology/approach: One case concerning a… read more here.
Keywords: tool developing; sector services; public sector; service ... See more keywords