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   Articles with "self service" as a keyword



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Set self-service sales and online customization in one of the product network marketing system construction and management research

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recommendations! Published in 2018 at "Cluster Computing"

DOI: 10.1007/s10586-018-1971-z

Abstract: AbstractThe rapid development of e-commerce has had a great impact on traditional business activities, and the new business system of Internet, cloud computing and large data construction is being formed, and self-service will surely become… read more here.

Keywords: network; system; product; marketing ... See more keywords
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Self-service technology kiosk design for restaurants: An QFD application

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recommendations! Published in 2021 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2020.102757

Abstract: Abstract Self-service technology (SST) has been increasingly integrated into today’s service industry. The ability to understand how customers perceive SST and improve its quality is therefore important for both researchers and practitioners. Applying the Quality… read more here.

Keywords: service technology; self service; service; design restaurants ... See more keywords
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Customer preferences and self-service technologies:hospitality in the pandemic context

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recommendations! Published in 2020 at "Anatolia"

DOI: 10.1080/13032917.2020.1851093

Abstract: Given the fact that tourism is one of the most affected sectors by the Covid-19 pandemic, the main objective of this study was to analyze important aspects inherent to the current use of Self-Servi... read more here.

Keywords: preferences self; service technologies; customer preferences; self service ... See more keywords
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Will they steal? Exploring ethics via an academic unsurveilled self-service checkout

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recommendations! Published in 2020 at "Journal of Foodservice Business Research"

DOI: 10.1080/15378020.2020.1814085

Abstract: ABSTRACT The reported study presents the design and findings of a food honor system that was implemented in an academic building over 12 weeks. Relying on the tenets of self-concept maintenance theory, a food purchase… read more here.

Keywords: system; food; self service; service ... See more keywords
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Giving back the “self” in self service: customer preferences in self-service failure recovery

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recommendations! Published in 2017 at "Journal of Services Marketing"

DOI: 10.1108/jsm-07-2016-0259

Abstract: Purpose When a failure occurs with a self-service technology (SST), do customers want to give back the “self” in self-service? The authors explore employee’s role in a self-service failure and how the presence of other… read more here.

Keywords: service failure; recovery; self service; service ... See more keywords
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An empirical analysis of self-service technologies: mediating role ofcustomer powerlessness

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recommendations! Published in 2021 at "Journal of Services Marketing"

DOI: 10.1108/jsm-07-2020-0271

Abstract: Purpose As self-service technologies (SSTs) become more prevalent, service providers are actively encouraging customers’ involvement with these technologies, sometimes even forcing their customers to use SSTs. This paper aims to examine the influence of the… read more here.

Keywords: powerlessness; service technologies; customer; self service ... See more keywords
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Self-Service Cybersecurity Monitoring as Enabler for DevSecOps

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recommendations! Published in 2019 at "IEEE Access"

DOI: 10.1109/access.2019.2930000

Abstract: Current IoT systems are highly distributed systems that integrate cloud, edge, and fog computing approaches depending on where intelligence and processing capabilities are allocated. This distribution and heterogeneity make development and deployment pipelines very complex… read more here.

Keywords: service cybersecurity; monitoring enabler; cybersecurity monitoring; cybersecurity ... See more keywords
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Quasi Group Role Assignment With Role Awareness in Self-Service Spatiotemporal Crowdsourcing

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recommendations! Published in 2022 at "IEEE Transactions on Computational Social Systems"

DOI: 10.1109/tcss.2021.3137188

Abstract: Self-service spatiotemporal crowdsourcing (SSC), a booming variant of spatiotemporal crowdsourcing (SC), emerges because of the vigorous development of the mobile Internet. Unlike the conventional SCs, the particularity of self-service in SSC may lead to unfinished… read more here.

Keywords: completion rate; role; task completion; self service ... See more keywords
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AutoThing: A Secure Transaction Framework for Self-Service Things

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recommendations! Published in 2023 at "IEEE Transactions on Services Computing"

DOI: 10.1109/tsc.2022.3185114

Abstract: Self-Service Terminals (SSTs) are increasing their presence across multiple industries, from vending machines and self-service banking to automated national border crossing checkpoints. Due to the massive integration of SSTs into critical infrastructure, their security has… read more here.

Keywords: service; self service; service things; transaction framework ... See more keywords
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Solving the Location Selection Problem of Self-Service Stores from the Perspectives of Sustainability and Uncertainty

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recommendations! Published in 2022 at "Journal of Environmental and Public Health"

DOI: 10.1155/2022/1518755

Abstract: This paper presents an improved method for selecting a specific location in the development of convenience stores in municipal areas. This method solves the problem of self-service store location from the perspective of sustainability and… read more here.

Keywords: location; problem self; sustainability; sustainability uncertainty ... See more keywords
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Abstract 2068: MCAP Explore: A self-service data exploration and cohort building tool for oncologists

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recommendations! Published in 2023 at "Cancer Research"

DOI: 10.1158/1538-7445.am2023-2068

Abstract: The goal of the described work was to create a self-service tool for data exploration and cohort creation, facilitating feasibility assessments for research studies and providing insights into the primary clinical and demographic characteristics of… read more here.

Keywords: oncology; tool; mcap; self service ... See more keywords