Sensemaking and crisis revisited: the failure of sensemaking during the Flint water crisis
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DOI: 10.1080/00909882.2020.1734224
Abstract: ABSTRACT This study operationalized Weick’s [(1988). Enacted sensemaking in crisis situations. Journal of Management Studies 25(4), 305–317 and (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628–652] theory… read more here.
Keywords: communication; water; water crisis; sensemaking crisis ... See more keywords