Towards visual sentiment summary to understand customers’ satisfaction
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DOI: 10.11591/eei.v13i4.7668
Abstract: Due to the COVID-19 pandemic, the shopping behavior of customers has been significantly affected and is being shifted towards online shopping. Understanding the customers’ opinions, attitudes, and emotions in feedback and comments plays an essential… read more here.
Keywords: sentiment summary; sentiment; towards visual; summary understand ... See more keywords