Welcoming host, cozy house? The impact of service attitude on sensory experience
Sign Up to like & getrecommendations! Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2021.102949
Abstract: Abstract Shared accommodations (e.g., Airbnb) are growing rapidly with ever-increasing attention given to the features of the home decoration style and a homely atmosphere. Similar to an old saying, “Love me, Love my dog”, it… read more here.
Keywords: service attitude; welcoming host; experience; sensory experience ... See more keywords
Factors associated with residents’ contract behavior with family doctors in community health service centers: A longitudinal survey from China
Sign Up to like & getrecommendations! Published in 2018 at "PLoS ONE"
DOI: 10.1371/journal.pone.0208200
Abstract: Background China adopted family doctor (FD) to help achieve “Healthy China 2030” through providing continuous, comprehensive, and life-cycle contract services. However, there is a disparity between actual and targeted FD use, as residents continue to… read more here.
Keywords: satisfaction; contract; service attitude; visit ... See more keywords