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Published in 2022 at "Proceedings of the ACM on Human-Computer Interaction"
DOI: 10.1145/3555617
Abstract: People integrate digital services into their day-to-day lives, often with the assumption that they will always be available. What happens when these services close down? The introduction of services might be carefully planned, but their…
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Keywords:
service closure;
service;
dealing digital;
closure ... See more keywords