Mindful new service conception in not-for-profit organisations: a study of sustainable innovation with scarce resources
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DOI: 10.1504/ijbir.2019.10017792
Abstract: Service innovation entails developing new services, but new service development can be difficult even with slack resources. While no consensus has been reached on the determinants of new service development (NSD) performance, some research has… read more here.
Keywords: new services; innovation; new service; service conception ... See more keywords