The central role of knowledge integration capability in service innovation-based competitive strategy
Sign Up to like & getrecommendations! Published in 2019 at "Industrial Marketing Management"
DOI: 10.1016/j.indmarman.2018.07.004
Abstract: This study examines how B2B service firms organize and manage knowledge in order to deliver new value adding solutions and in turn competitive advantage, addressing calls for research into this important, yet neglected area. Specifically,… read more here.
Keywords: service innovation; competitive advantage; knowledge integration; service ... See more keywords
Service innovation and adoption in industrial markets: An SME perspective
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DOI: 10.1016/j.indmarman.2019.06.008
Abstract: Abstract Service innovation is essential, particularly for companies operating in highly competitive environments, as it can lead to innovation adoption behaviors, which in turn influence overall business performance. Drawing upon the innovation adoption and relationship… read more here.
Keywords: service innovation; innovation; mediating effects; innovation adoption ... See more keywords
A bricolage perspective on service innovation
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DOI: 10.1016/j.jbusres.2017.03.021
Abstract: Service innovation is often viewed as a process of accessing the necessary resources, (re)combining them, and converting them into new services. The current knowledge on success factors for service innovation, such as formalized new service… read more here.
Keywords: service innovation; resource; bricolage perspective; service ... See more keywords
Servitization through open service innovation in family firms: Exploring the ability-willingness paradox
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DOI: 10.1016/j.jbusres.2021.06.040
Abstract: Abstract Services constitute strategic components of firms’ value proposition, specifically for manufacturing firms currently called to servitize their products to develop product-service systems. In order to develop new services, they need to acquire, assimilate, transform… read more here.
Keywords: service innovation; manufacturing firms; open service; innovation ... See more keywords
How does customer involvement in service innovation motivate service innovation performance? The roles of relationship learning and knowledge absorptive capacity
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DOI: 10.1016/j.jbusres.2021.08.009
Abstract: Abstract Service innovation has become an essential element for firms to promote their business successes, attract new customers, accelerate growth, and increase profitability. Service innovation requires customers to be more deeply involved in service product… read more here.
Keywords: service innovation; innovation; service; customer involvement ... See more keywords
Sustainability-oriented service innovation: An emerging research field
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DOI: 10.1016/j.jclepro.2018.05.073
Abstract: Abstract Current environmental, social and economic sustainability challenges are increasingly becoming sources of motivation for both manufacturing and service companies when attempting to innovate their businesses. In recent years, there has been growing interest from… read more here.
Keywords: research; sustainability oriented; innovation; service innovation ... See more keywords
Service innovation in digitalized product platforms: An illustration of the implications of generativity on remote diagnostics of public transport buses
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DOI: 10.1016/j.techsoc.2021.101589
Abstract: Abstract The digitalization of products stimulates service innovation and new business opportunities for industrial manufacturing firms. These opportunities are driven by generativity, which denotes digital technology's capacity in enabling organizations to innovate. While generativity on… read more here.
Keywords: service innovation; innovation digitalized; generativity; product ... See more keywords
Logistics service innovation by third party logistics providers in China: Aligning guanxi and organizational structure
Sign Up to like & getrecommendations! Published in 2018 at "Transportation Research Part E: Logistics and Transportation Review"
DOI: 10.1016/j.tre.2018.08.007
Abstract: In response to intensifying competition and escalating customer expectations, third-party logistics (3PL) providers need to become more innovative. In logistics service innovation, external relationships are important sources of resources and knowledge. Drawing on social capital… read more here.
Keywords: service innovation; logistics service; organizational structure;
Get ready to innovate! Staff’s disposition to implement service innovation in non-profit sport organisations
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DOI: 10.1080/19406940.2017.1308418
Abstract: ABSTRACT While sport entrepreneurs are known for being risk-takers and for being proactive when implementing new ideas, little is known about individuals’ attitudes within non-profit sport organisations (NPSO). The present study draws on policy implementation… read more here.
Keywords: innovation; profit sport; non profit; sport ... See more keywords
Examining how context change foster service innovation
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DOI: 10.1108/josm-04-2018-0112
Abstract: The purpose of this paper is to explore the role of context in service innovation by developing a conceptual framework that illuminates the key elements and trends in context change.,The paper adopts a service ecosystem… read more here.
Keywords: service innovation; foster service; service; context change ... See more keywords
The role of a firm’s innovation competence on customer adoption of service innovation
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DOI: 10.1108/mrr-11-2015-0280
Abstract: Purpose This paper aims to identify the dimensions of a firm’s service innovation competence. This paper also aims to establish the relationship between a firm’s service innovation competence dimensions and customer-oriented service innovation configurations and… read more here.
Keywords: innovation competence; innovation; customer; service ... See more keywords