Explicating restaurant performance: The nature and foundations of sustainable service and organizational environment
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DOI: 10.1016/j.ijhm.2018.01.004
Abstract: Abstract This study examines whether the sustainable service and organizational environment of influential restaurant industry managers predict firm performance. We introduce a multiple mediation-moderate effects of the organizational environment: encouragement, pressure, and resources. These effects… read more here.
Keywords: service organizational; sustainable service; performance; organizational environment ... See more keywords