A Dynamic Failure Rate Forecasting Model for Service Parts Inventory
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DOI: 10.3390/su10072408
Abstract: This study investigates one of the reverse logistics issues, after-sale repair service for in-warranty products. After-sale repair service is critical to customer service and customer satisfaction. Nonetheless, the uncertainty in the number of defective products… read more here.
Keywords: service parts; rate forecasting; model; service ... See more keywords