Moderating effects of service separation on customer relationships with service firms
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DOI: 10.1108/jstp-09-2017-0149
Abstract: Purpose The purpose of this paper is to examine the impact of service separation on the ability of service firms to build and maintain customer relationships, by exploring the differences in the strength of interrelationships… read more here.
Keywords: service firms; customer relationships; customer; service separation ... See more keywords
Military service experiences and reasons for service separation among lesbian, gay, and bisexual individuals in a large military cohort
Sign Up to like & getrecommendations! Published in 2022 at "BMC Public Health"
DOI: 10.1186/s12889-021-12420-1
Abstract: Background The well-being of lesbian, gay, and bisexual (LGB) individuals is a topic of increasing concern within the military where significant institutional barriers, targeted aggression, and differential organizational policies such as “Don’t Ask Don’t Tell”… read more here.
Keywords: military service; service separation; service; gay bisexual ... See more keywords