Editorial: Cloud‐Based Manufacturing and Service Systems
Sign Up to like & getrecommendations! Published in 2017 at "International Journal of Intelligent Systems"
DOI: 10.1002/int.21862
Abstract: Cloud computing (CM) is a model for enabling ubiquitous, convenient, ondemand network access to a shared pool of configurable computing resources (e.g., networks, servers, storages, applications, and services) that can be rapidly provisioned and released… read more here.
Keywords: service systems; manufacturing service; based manufacturing; service ... See more keywords
Building dynamic service analytics capabilities for the digital marketplace
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DOI: 10.1016/j.jbusres.2020.06.016
Abstract: Abstract Service firms are now interacting with customers through a multitude of channels or touchpoints. This progression into the digital realm is leading to an explosion of data, and warranting advanced analytic methods to manage… read more here.
Keywords: service systems; dynamic service; digital marketplace; service ... See more keywords
State of the art on the role of the Theory of Inventive Problem Solving in Sustainable Product-Service Systems: Past, Present, and Future
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DOI: 10.1016/j.jclepro.2018.11.289
Abstract: Abstract The transition towards Sustainable Product-Service Systems (SPSS) is not an easy journey. The literature indicates several difficulties in obtaining success in the development of SPSS offers. These hardships indicate the need for well-structured methods… read more here.
Keywords: product service; sustainable product; service systems; theory inventive ... See more keywords
Sustainable efficiency evaluation of regional state-level technology business incubating service systems in China: A dynamic two-stage slacks-based measure approach
Sign Up to like & getrecommendations! Published in 2021 at "Journal of Cleaner Production"
DOI: 10.1016/j.jclepro.2020.123688
Abstract: Abstract Although the promotion of technology business incubators (TBIs) has been regarded as an effective strategy utilized by governments to facilitate technology innovation and sustainable economic growth, few studies have considered the network structure of… read more here.
Keywords: service systems; incubating service; technology business; technology ... See more keywords
Multi-sided marketplaces and the transformation of retail: A service systems perspective
Sign Up to like & getrecommendations! Published in 2019 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2019.04.015
Abstract: Retail is undergoing a series of major transformations as platform-based multi-sided marketplaces, like Amazon, Alibaba, eBay, JD.com and Rakuten, are challenging incumbent retailers. From the thriving brick and mortar stores and the development of shopping… read more here.
Keywords: systems perspective; service systems; multi sided; sided marketplaces ... See more keywords
Use of a product service system in a competing remanufacturing market
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DOI: 10.1016/j.omega.2020.102387
Abstract: Abstract The use of product service systems to promote remanufacturing has been long considered. However, customer acceptance of pure product service systems is lower than that of traditional business models. This study examines the environmental… read more here.
Keywords: product service; service systems; product; service system ... See more keywords
Investigation of consumer’s acceptance of product-service-systems: A case study of cell phone leasing
Sign Up to like & getrecommendations! Published in 2019 at "Resources, Conservation and Recycling"
DOI: 10.1016/j.resconrec.2018.12.006
Abstract: Abstract Product-Service-Systems have been introduced as a practical way to implement the Circular Economy concept. Consumer acceptance of such systems has been a barrier to their widespread implementation. However, it is not clear what contributes… read more here.
Keywords: product service; service systems; consumer; cell ... See more keywords
A method for identifying customer orientations and requirements for product–service systems design
Sign Up to like & getrecommendations! Published in 2018 at "International Journal of Production Research"
DOI: 10.1080/00207543.2017.1384581
Abstract: For manufacturers, developing product–service systems (PSSs) is getting more important because of the trends of servitisation and creating social value. A PSS is a social system where multiple actors mutually provide products and services. A… read more here.
Keywords: product service; service systems; method identifying; method ... See more keywords
Creating hospitable service systems for refugees during a pandemic: leveraging resources for service inclusion
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DOI: 10.1108/jstp-07-2020-0175
Abstract: Purpose: The overarching goal of this paper is to increase awareness among researchers and practitioners that refugees are disproportionally impacted by COVID-19, which increases their suffering Second, it extends a recently introduced transformative refugee service… read more here.
Keywords: service systems; inclusion; service; service inclusion ... See more keywords
Capturing smart service systems: Development of a domain‐specific modelling language
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DOI: 10.1111/isj.12269
Abstract: Over the last years, the nature of service has changed owing to conceptual advances and developments in information technology. These developments have given rise to novel types of service and smart service systems (SSS), ie,… read more here.
Keywords: service systems; modelling language; smart service; domain specific ... See more keywords
Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning
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DOI: 10.1111/poms.12850
Abstract: We consider service systems where customers do not know the distribution of uncertain service quality and cannot estimate it fully rationally. Instead, they form their beliefs by taking the average of several anecdotes, the size… read more here.
Keywords: service systems; quality; service provider; size ... See more keywords