Editorial: service research in the new (post-COVID) marketplace
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DOI: 10.1108/jsm-06-2020-0220
Abstract: The aim of this paper is to encourage service researchers to consider the long-term or permanent impact of the coronavirus-2019 (COVID-19) on services, service delivery, organizational structures, service providers and service systems from global perspectives.,This… read more here.
Keywords: marketplace; editorial service; services marketing; covid ... See more keywords