Articles with "services paradigm" as a keyword



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E-quality services: A paradigm shift for consumer satisfaction and e-loyalty; Evidence from postgraduate students in Nigeria

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Published in 2021 at "Management Science Letters"

DOI: 10.5267/j.msl.2020.10.015

Abstract: Article history: Received: July 20, 2020 Received in revised format: September 1 read more here.

Keywords: shift consumer; paradigm shift; consumer satisfaction; satisfaction loyalty ... See more keywords