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Published in 2022 at "Journal of Service Research"
DOI: 10.1177/10946705211062693
Abstract: In today’s complex and interconnected marketplace, the study of services and service innovation among multiple actors is an underdeveloped, but a theoretically and managerially relevant research area for enabling value cocreation. Building on general practice…
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Keywords:
services service;
practice theory;
service innovation;
service ... See more keywords