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Published in 2019 at "CIRP Journal of Manufacturing Science and Technology"
DOI: 10.1016/j.cirpj.2019.06.002
Abstract: Abstract This paper explores and rationalizes why a conventional product-centric manufacturing firm struggles to take the first steps toward servitization, especially towards the advanced services scenario. A case study research method has been applied to…
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Keywords:
product centric;
manufacturing firm;
servitization;
manufacturing ... See more keywords
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Published in 2019 at "IFAC-PapersOnLine"
DOI: 10.1016/j.ifacol.2019.11.365
Abstract: Abstract During the last few years, servitization arises as a channel for manufacturers to reanimate their business and expand further profit space. Based on an in-depth systematic literature review of 57 papers in the empirical…
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Keywords:
value creation;
servitization;
preparation papers;
review ... See more keywords
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Published in 2020 at "International Journal of Production Economics"
DOI: 10.1016/j.ijpe.2019.07.036
Abstract: Abstract The concept of servitization is well established in the literature, and yet the processes of organisational change that manufacturers undergo to compete through services have received much less attention. Therefore, this paper develops a…
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Keywords:
servitization journey;
process;
servitization;
model ... See more keywords
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Published in 2020 at "International Journal of Production Economics"
DOI: 10.1016/j.ijpe.2020.107619
Abstract: Abstract The study analyzes the coping practices that emerge when a manufacturer of standardized products and add-on services expands to provide customized solutions. Based on a comparative case study methodology conducted across four case companies,…
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Keywords:
exploring servitization;
coping practices;
product;
study ... See more keywords
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Published in 2021 at "International Journal of Production Economics"
DOI: 10.1016/j.ijpe.2021.108175
Abstract: Abstract Although both servitization and digitalization have been shown to contribute to a manufacturer's performance, how the two strategies interact in affecting firm performance has been largely under-investigated. By adopting the service-dominant logic, this study…
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Keywords:
service dominant;
servitization digitalization;
performance;
servitization ... See more keywords
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Published in 2019 at "Industrial Marketing Management"
DOI: 10.1016/j.indmarman.2019.03.015
Abstract: Abstract Servitization describes the addition of services to manufacturers' core product offerings to create additional customer value. This study aims to identify the key themes and research priorities in this body of literature over thirteen…
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Keywords:
research streams;
four major;
review;
major research ... See more keywords
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Published in 2020 at "Industrial Marketing Management"
DOI: 10.1016/j.indmarman.2019.06.004
Abstract: Abstract Much servitization research is ambiguous regarding its conceptualization of servitization success and the results are often inconclusive or even contradictory. The present study argues that this is because servitization success is understood best as…
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Keywords:
service;
servitization;
financial non;
non financial ... See more keywords
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Published in 2020 at "Industrial Marketing Management"
DOI: 10.1016/j.indmarman.2020.06.005
Abstract: Abstract Although current literature indicates that openness and collaboration are crucial for success in an innovative servitization solution within interorganisational servitization projects, research is limited compared to that on product and technology innovation projects. Moreover,…
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Keywords:
innovation projects;
servitization innovation;
servitization maturity;
innovation ... See more keywords
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Published in 2021 at "Industrial Marketing Management"
DOI: 10.1016/j.indmarman.2021.04.005
Abstract: Abstract The servitization domain consists of over three decades of multi-disciplinary research on service activities in industrial contexts. Servitization literature combines different research streams that share a set of critical concepts. Existing meta-analytical studies have…
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Keywords:
field servitization;
servitization;
tribes field;
research ... See more keywords
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Published in 2019 at "Journal of Business Research"
DOI: 10.1016/j.jbusres.2019.01.012
Abstract: Abstract Independent distributors (IDs), just as equipment manufacturers, have the potential to initiate a transition towards the provision of advanced services. However, the internal and ecosystem-related problems experienced by IDs during servitization differ due to…
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Keywords:
independent distributors;
ecosystem;
servitization;
internal ecosystem ... See more keywords
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Published in 2021 at "Journal of Business Research"
DOI: 10.1016/j.jbusres.2021.04.047
Abstract: Abstract In the last few years, the widespread of digital technologies, such as the Internet of Things, in manufacturing industries and servitization became so strong that, recently, a growing research stream has begun to focus…
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Keywords:
servitization;
sustainability;
based business;
digital servitization ... See more keywords