Articles with "servitization" as a keyword



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A thousand-mile journey begins with the very first step: The case of a product-centric manufacturing firm’s transformation towards servitization

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Published in 2019 at "CIRP Journal of Manufacturing Science and Technology"

DOI: 10.1016/j.cirpj.2019.06.002

Abstract: Abstract This paper explores and rationalizes why a conventional product-centric manufacturing firm struggles to take the first steps toward servitization, especially towards the advanced services scenario. A case study research method has been applied to… read more here.

Keywords: product centric; manufacturing firm; servitization; manufacturing ... See more keywords
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Preparation of Papers for IFAC Conferences & Symposia: Exploring servitization from value creation path: a systematic review on empirical investigation

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Published in 2019 at "IFAC-PapersOnLine"

DOI: 10.1016/j.ifacol.2019.11.365

Abstract: Abstract During the last few years, servitization arises as a channel for manufacturers to reanimate their business and expand further profit space. Based on an in-depth systematic literature review of 57 papers in the empirical… read more here.

Keywords: value creation; servitization; preparation papers; review ... See more keywords
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Framing the servitization transformation process: A model to understand and facilitate the servitization journey

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Published in 2020 at "International Journal of Production Economics"

DOI: 10.1016/j.ijpe.2019.07.036

Abstract: Abstract The concept of servitization is well established in the literature, and yet the processes of organisational change that manufacturers undergo to compete through services have received much less attention. Therefore, this paper develops a… read more here.

Keywords: servitization journey; process; servitization; model ... See more keywords
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Exploring servitization through the paradox lens: Coping practices in servitization

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Published in 2020 at "International Journal of Production Economics"

DOI: 10.1016/j.ijpe.2020.107619

Abstract: Abstract The study analyzes the coping practices that emerge when a manufacturer of standardized products and add-on services expands to provide customized solutions. Based on a comparative case study methodology conducted across four case companies,… read more here.

Keywords: exploring servitization; coping practices; product; study ... See more keywords
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Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic

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Published in 2021 at "International Journal of Production Economics"

DOI: 10.1016/j.ijpe.2021.108175

Abstract: Abstract Although both servitization and digitalization have been shown to contribute to a manufacturer's performance, how the two strategies interact in affecting firm performance has been largely under-investigated. By adopting the service-dominant logic, this study… read more here.

Keywords: service dominant; servitization digitalization; performance; servitization ... See more keywords
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Servitization: A contemporary thematic review of four major research streams

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Published in 2019 at "Industrial Marketing Management"

DOI: 10.1016/j.indmarman.2019.03.015

Abstract: Abstract Servitization describes the addition of services to manufacturers' core product offerings to create additional customer value. This study aims to identify the key themes and research priorities in this body of literature over thirteen… read more here.

Keywords: research streams; four major; review; major research ... See more keywords
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Different roads to servitization success – A configurational analysis of financial and non-financial service performance

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Published in 2020 at "Industrial Marketing Management"

DOI: 10.1016/j.indmarman.2019.06.004

Abstract: Abstract Much servitization research is ambiguous regarding its conceptualization of servitization success and the results are often inconclusive or even contradictory. The present study argues that this is because servitization success is understood best as… read more here.

Keywords: service; servitization; financial non; non financial ... See more keywords
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How to perform collaborative servitization innovation projects: the role of servitization maturity

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Published in 2020 at "Industrial Marketing Management"

DOI: 10.1016/j.indmarman.2020.06.005

Abstract: Abstract Although current literature indicates that openness and collaboration are crucial for success in an innovative servitization solution within interorganisational servitization projects, research is limited compared to that on product and technology innovation projects. Moreover,… read more here.

Keywords: innovation projects; servitization innovation; servitization maturity; innovation ... See more keywords
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The tribes in the field of servitization: Discovering latent streams across 30 years of research

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Published in 2021 at "Industrial Marketing Management"

DOI: 10.1016/j.indmarman.2021.04.005

Abstract: Abstract The servitization domain consists of over three decades of multi-disciplinary research on service activities in industrial contexts. Servitization literature combines different research streams that share a set of critical concepts. Existing meta-analytical studies have… read more here.

Keywords: field servitization; servitization; tribes field; research ... See more keywords
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Independent distributors in servitization: An assessment of key internal and ecosystem-related problems

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Published in 2019 at "Journal of Business Research"

DOI: 10.1016/j.jbusres.2019.01.012

Abstract: Abstract Independent distributors (IDs), just as equipment manufacturers, have the potential to initiate a transition towards the provision of advanced services. However, the internal and ecosystem-related problems experienced by IDs during servitization differ due to… read more here.

Keywords: independent distributors; ecosystem; servitization; internal ecosystem ... See more keywords
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Digital servitization and sustainability through networking: Some evidences from IoT-based business models

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Published in 2021 at "Journal of Business Research"

DOI: 10.1016/j.jbusres.2021.04.047

Abstract: Abstract In the last few years, the widespread of digital technologies, such as the Internet of Things, in manufacturing industries and servitization became so strong that, recently, a growing research stream has begun to focus… read more here.

Keywords: servitization; sustainability; based business; digital servitization ... See more keywords