Content and Actionability of Recommendations to Providers After Shadow Coaching.
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DOI: 10.1097/qmh.0000000000000354
Abstract: BACKGROUND AND OBJECTIVES Health care organizations track patient experience data, identify areas of improvement, monitor provider performance, and assist providers in improving their interactions with patients. Some practices use one-on-one provider counseling ("shadow coaching") to… read more here.
Keywords: recommendations providers; patient experience; provider; interactions patients ... See more keywords