How to shape consumer preference for service robots? A meta-analysis of use intention
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DOI: 10.1108/jstp-12-2024-0425
Abstract: Recent technical advancements have boosted service robot adoption in the service industry. To facilitate their integration in service delivery, this study develops and tests a framework that leverages human–robot interaction to shape consumer preferences and focuses… read more here.
Keywords: meta analysis; service; shape consumer; service robots ... See more keywords