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Situational and personal factors influencing hospitality employee engagement in value co-creation

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Published in 2020 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2020.102687

Abstract: Abstract This study explores the situational and personal factors affecting hospitality employees’ engagement in the co-creation of value. The concept of value co-creation emerged from the general co-creation literature, and little research has assessed how… read more here.

Keywords: creation; hospitality; personal factors; value ... See more keywords