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Associations between Psychosocial Working Conditions and Quality of Care (i.e., Slips and Lapses, and Perceived Social Interactions with Patients)—A Cross-Sectional Study among Medical Assistants

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Published in 2021 at "International Journal of Environmental Research and Public Health"

DOI: 10.3390/ijerph18189693

Abstract: Adverse psychosocial working conditions in the health care sector are widespread and have been associated with a reduced quality of patient care. Medical assistants (MA) assume that their unfavorable working conditions predominantly lead to a… read more here.

Keywords: working conditions; interactions patients; study; slips lapses ... See more keywords