Design-integrated financial assessment of smart services
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DOI: 10.1007/s12525-018-0300-y
Abstract: The emergence of data-driven services in the Internet of Things provides manufacturers of technical products the opportunity to become providers of services, which use data as primary input. The development of such smart services, however,… read more here.
Keywords: financial assessment; design integrated; smart services; integrated financial ... See more keywords
Focusing the customer through smart services: a literature review
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DOI: 10.1007/s12525-019-00328-z
Abstract: Smart services serve customers and their individual, continuously changing needs; information and communications technology enables such services. The interactions between customers and service providers form the basis for co-created value. A growing interest in smart… read more here.
Keywords: smart services; focusing customer; literature; research ... See more keywords
Smart service experience in hospitality and tourism services
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DOI: 10.1108/josm-11-2018-0377
Abstract: Purpose The purpose of this paper is to offer a discussion, definition and comprehensive conceptualization of the smart service experience, i.e. the way guests and customers in hospitality and tourism experience and value the use… read more here.
Keywords: smart services; service; experience; smart service ... See more keywords
Do smart services promote sustainable green transformation? Evidence from Chinese listed manufacturing enterprises
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DOI: 10.1371/journal.pone.0284452
Abstract: Smart services are expected to solve the dilemma of development and emission reduction, but there is still no conclusive evidence on whether and how they work. This article aims to explore the relationship between smart… read more here.
Keywords: manufacturing enterprises; smart services; chinese listed; listed manufacturing ... See more keywords
Review of Smart Services for Tinnitus Self-Help, Diagnostics and Treatments
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DOI: 10.3389/fnins.2018.00541
Abstract: In the recent years, there has been an increasing interest in the potential of internet- and smartphone-based technologies for the support of tinnitus patients. A broad spectrum of relevant approaches, some in the form of… read more here.
Keywords: internet based; smart services; review smart; services tinnitus ... See more keywords
Exploring Usability and Patient Attitude towards a Smart Hospital Service with the Technology Acceptance Model
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DOI: 10.3390/ijerph19106059
Abstract: The demand for health care has increased with the development of global technology and the rise of public health awareness, and smart service systems have also been introduced to medical care to relieve the pressure… read more here.
Keywords: technology; acceptance model; smart services; service ... See more keywords