Exploring the factors affecting customers’ intention to purchase a smart speaker
Sign Up to like & getrecommendations! Published in 2020 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2020.102331
Abstract: Abstract Although the sale of smart speakers is predicted to have a significant growth, the usage of smart speakers is not very popular in some countries and need further investigation. While the Bluetooth earphone and… read more here.
Keywords: customers intention; smart speakers; intention purchase; smart speaker ... See more keywords
Consumer acceptance of smart speakers: a mixed methods approach
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DOI: 10.1108/jrim-01-2018-0022
Abstract: PurposeVoice-activated smart speakers such as Amazon Echo and Google Home were recently developed and are gaining popularity. Understanding and theorizing the underlying mechanisms that encourage or impede consumers to use smart speakers is fundamental for… read more here.
Keywords: use smart; consumer acceptance; acceptance smart; acceptance ... See more keywords
Alexa as an Active Listener: How Backchanneling Can Elicit Self-Disclosure and Promote User Experience
Sign Up to like & getrecommendations! Published in 2022 at "Proceedings of the ACM on Human-Computer Interaction"
DOI: 10.1145/3555164
Abstract: Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to conversational UIs, active listening from machines can also… read more here.
Keywords: smart speakers; self disclosure; elicit self; disclosure ... See more keywords
Understanding How to Administer Voice Surveys through Smart Speakers
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DOI: 10.1145/3555606
Abstract: Smart speakers have become exceedingly popular and entered many people's homes due to their ability to engage users with natural conversations. Researchers have also looked into using smart speakers as an interface to collect self-reported… read more here.
Keywords: web surveys; smart speakers; understanding administer; voice surveys ... See more keywords
Applying Affordance Factor Analysis for Smart Home Speakers in Different Age Groups: A Case Study Approach
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DOI: 10.3390/su14042156
Abstract: Many people use smart speakers at home nowadays for various reasons, such as playing music, checking news and weather, setting timers/alarms, etc. However, before smart speakers were created and available on the market, people used… read more here.
Keywords: smart home; control; smart speakers; age groups ... See more keywords