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Published in 2017 at "Economic and Industrial Democracy"
DOI: 10.1177/0143831x15579287
Abstract: Although there have been many studies of low skilled call centre operators, research on professional workers in call centres is less common and cross-national research on such operations even rarer. This article compares the labour…
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Keywords:
society dominance;
health;
tele health;
system society ... See more keywords