“I would like to complain”: A study of the moves and strategies employed by Spanish EFL learners in formal complaint e-mails
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DOI: 10.1515/ip-2023-2003
Abstract: Abstract Complaining constitutes a face-threatening and intricate speech act for native and non-native speakers of a language. Complaining implies reacting with discontentment to an act performed by the complainee, who is often urged to redress… read more here.
Keywords: spanish efl; emails complaint; moves strategies; would like ... See more keywords