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Published in 2019 at "Enterprise Information Systems"
DOI: 10.1080/17517575.2018.1527042
Abstract: ABSTRACT Customer loyalty is one of the core values for business success in beauty industry; however, there is insufficient research on weighing the importance of critical factors contributing to customer loyalty for the industry. This…
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Keywords:
beauty industry;
specific customer;
customer loyalty;
customer ... See more keywords