How to protect specific investments from opportunism: A moderated mediation model of customer integration and transformational leadership
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DOI: 10.1016/j.ijpe.2020.107938
Abstract: Abstract Manufacturers usually deploy specific investments to their customers in order to foster cooperation between them. However, manufacturers that implement specific investments are likely to incur potential opportunism from their customers. In this way, manufacturers… read more here.
Keywords: customer; specific investments; customer integration; opportunism ... See more keywords
Working hard for longâdistance relationships: Geographic proximity and relationshipâspecific investments
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DOI: 10.1111/fima.12338
Abstract: Suppliers that are farther away from their customers make more relationship-specific investments (RSI). This association is more pronounced when it is less costly for the customer to switch to alternative suppliers and when the supplier… read more here.
Keywords: hard long; long distance; specific investments; working hard ... See more keywords