Uncovering healthcare staff attitudes to the rapid deployment of telehealth in Victoria, 2020-2021: a 12-month telehealth experience.
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DOI: 10.1111/imj.15750
Abstract: BACKGROUND Telehealth was widely adopted in health services during the Covid-19 pandemic. It is unknown what the attitudes and ongoing needs of healthcare staff are after a rapid implementation of telehealth. AIMS To evaluate staff… read more here.
Keywords: clinicians managers; managers respectively; staff; staff attitudes ... See more keywords
Learning lessons from the analysis of patient complaints relating to staff attitudes, behaviour and communication, using the concept of emotional labour
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DOI: 10.1111/jocn.14121
Abstract: AIMS AND OBJECTIVES This article explores the content of letters of complaint by patients and carers about the behaviour, attitudes and communication of healthcare staff. BACKGROUND The most common focus of patient complaints in the… read more here.
Keywords: staff; patient complaints; communication; emotional labour ... See more keywords
Self-harm presentations in emergency departments: staff attitudes and triage.
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DOI: 10.12968/bjon.2019.28.22.1468
Abstract: Addressing the rising incidence of self-harm and the demand this places on emergency departments (EDs) are UK Government healthcare priorities. A history of self-harm is linked with suicide risk, so self-harm is a public health… read more here.
Keywords: emergency departments; self harm; harm; staff attitudes ... See more keywords