Demand Postponement with Strategic Service Customers
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DOI: 10.1016/j.omega.2021.102540
Abstract: Abstract We study capacity decisions in a service environment with seasonal arrival rates and strategic customers. Due to seasonality, the firm uses a postponement strategy where compensation is given to the peak-time customers who cannot… read more here.
Keywords: discount; capacity; strategic customers; service ... See more keywords
The reference effect in newsvendor model with strategic customers
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DOI: 10.1108/md-09-2015-0419
Abstract: Purpose The purpose of this paper is to discuss the role of reference effect on newsvendor’s decision behavior in a market with strategic customers and work out the newsvendor’s optimal pricing policy and ordering quantity.… read more here.
Keywords: decision; strategic customers; paper; effect ... See more keywords
Omni-channel retail operations in the presence of strategic customers: The benefit of inventory commitment
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DOI: 10.1371/journal.pone.0264900
Abstract: This paper studies the impact of strategic customer behavior on retailers’ omni-channel strategies. Customers in the market are classified into strategic omni-channel customers and myopic B&M (brick and mortar) store customers. The retailer firstly charges… read more here.
Keywords: strategic customers; markdown policy; inventory commitment; omni channel ... See more keywords