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Published in 2020 at "Electronic Commerce Research"
DOI: 10.1007/s10660-018-9320-0
Abstract: This study juxtaposes brand engagement and behaviors of substantive interest in the context of eservices and utilizes Bayesian networks for an exploratory, data-driven approach. Enlisting a behavioral focus, it investigates the item-to-item relationships between brand…
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Keywords:
brand engagement;
engagement behaviors;
substantive interest;
brand ... See more keywords