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Published in 2021 at "Technological Forecasting and Social Change"
DOI: 10.1016/j.techfore.2020.120523
Abstract: Abstract The service sector, in particular business services, has become increasingly important in developed economies. The increasing complexity of the supply market combined with customers’ limited knowledge in specifying services has contributed to a more…
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Keywords:
roles suppliers;
business;
business services;
dynamic roles ... See more keywords