Supervisor support and emotional labor in the context of client aggression
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DOI: 10.1016/j.childyouth.2021.106105
Abstract: Abstract Because of the nature of their mandate, child protection workers (CPWs) are at risk of experiencing physical and psychological forms of aggression at the hands of service users. For this reason, it is important… read more here.
Keywords: support emotional; emotional labor; aggression; supervisor support ... See more keywords