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Published in 2018 at "International Journal of Healthcare Management"
DOI: 10.1080/20479700.2017.1359920
Abstract: ABSTRACT In the value chain model, activities of one firm can be classified into two types: primary activities and support activities. From such a concept, patient flow in outpatient departments (OPDs) is developed in this…
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Keywords:
support facilities;
outpatient;
patient flow;
value chain ... See more keywords