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Published in 2019 at "International Journal of Productivity and Performance Management"
DOI: 10.1108/ijppm-04-2018-0149
Abstract: PurposeThe purpose of this paper is to provide a framework to assess the sustainability of service supply chains (SC) based on the concept of the balanced scorecard and three dimensions of sustainability, namely economic, social,…
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Keywords:
balanced scorecard;
sustainability service;
sustainability;
service supply ... See more keywords
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Published in 2017 at "IEEE Transactions on Control of Network Systems"
DOI: 10.1109/tcns.2016.2550858
Abstract: We model a service provisioning system under attack by malicious intruders. The system consists of a bank of servers providing service to incoming requests. Malicious intruders generate fake requests attempting to degrade service provisioning—the fake…
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Keywords:
traffic;
provisioning systems;
sustainability service;
service ... See more keywords