Factors Affecting Sustainable Intention to Use Mobile Banking Services
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DOI: 10.1177/21582440211029925
Abstract: This study aims to (a) identify perception factors that affect current mobile banking (M-banking) consumers’ continuous use of the technology, (b) explain the self-service technology (STT) dimensions that affect customers’ behavioral intention, and (c) be… read more here.
Keywords: mobile banking; use; sustainable intention; banking ... See more keywords