Taking the 'training' out of communication skills training.
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DOI: 10.1016/j.pec.2017.02.006
Abstract: I stand in front of a group of physicians at the beginning of a 2day communication skills course, hoping to lower their defenses, wanting them to be open to what we are about to do,… read more here.
Keywords: communication skills; communication; taking training; skills training ... See more keywords