The impact of their role on telephone crisis support workers' psychological wellbeing and functioning: Quantitative findings from a mixed methods investigation
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DOI: 10.1371/journal.pone.0207645
Abstract: Research suggests that frequent empathic engagement with others in distress places helpers in registered professional roles (e.g. medical practitioners, psychologists) at risk of functional impairment related to symptoms of psychological distress, including the delivery of… read more here.
Keywords: telephone crisis; crisis support; support workers; crisis ... See more keywords