Patient pathway in a tertiary referral pelvic floor unit: Telephone triage assessment clinic
Sign Up to like & getrecommendations! Published in 2022 at "Neurourology and Urodynamics"
DOI: 10.1002/nau.25063
Abstract: To meet the increasing demands for colorectal pelvic floor services, a dedicated telephone triage assessment clinic (TTAC) was set up to establish a more efficient pathway, and reduce waiting times and patient's visits to the… read more here.
Keywords: pelvic floor; telephone triage; triage assessment; floor ... See more keywords
Limited reliability of experts' assessment of telephone triage in primary care patients with chest discomfort.
Sign Up to like & getrecommendations! Published in 2020 at "Journal of clinical epidemiology"
DOI: 10.1016/j.jclinepi.2020.07.016
Abstract: Abstract Objective Root cause analyses of serious adverse events (SAE) in out-of-hours primary care (OHS-PC) often point to errors in telephone triage. Such analyses are, however, hampered by hindsight bias. We assessed whether experts, blinded… read more here.
Keywords: patients chest; telephone triage; primary care; chest discomfort ... See more keywords
Quality of out-of-hours telephone triage by general practitioners and nurses: development and testing of the AQTT – an assessment tool measuring communication, patient safety and efficiency
Sign Up to like & getrecommendations! Published in 2019 at "Scandinavian Journal of Primary Health Care"
DOI: 10.1080/02813432.2019.1568712
Abstract: Abstract Objective: To develop a valid and reliable assessment tool able to measure quality of communication, patient safety and efficiency in out-of-hours (OOH) telephone triage conducted by both general practitioners (GP) and nurses. Design: The… read more here.
Keywords: quality; telephone triage; tool; patient ... See more keywords
Machine learning models predicting undertriage in telephone triage
Sign Up to like & getrecommendations! Published in 2022 at "Annals of Medicine"
DOI: 10.1080/07853890.2022.2136402
Abstract: Abstract Background Undertriaged patients have worse outcomes than appropriately triaged patients. Machine learning provides better triage prediction than conventional triage in emergency departments, but no machine learning-based undertriage prediction models have yet been developed for… read more here.
Keywords: machine; machine learning; telephone triage; learning models ... See more keywords
Changes in the use and uptake of a national out-of-hours telephone triage service by younger and older patients seeking non-urgent unplanned care surrounding the COVID-19 pandemic in Flanders (Belgium)
Sign Up to like & getrecommendations! Published in 2022 at "Acta Clinica Belgica"
DOI: 10.1080/17843286.2022.2068296
Abstract: ABSTRACT Background This study seeks to examine if and how the COVID-19 pandemic has prompted changes in the use and uptake of a national out-of-hours (OOH) telephone triage service by younger and older patients seeking… read more here.
Keywords: use uptake; triage service; telephone triage;
Evaluation of telephone triage among chest pain patients in out-of-hours primary care in the Netherlands (TRACE)
Sign Up to like & getrecommendations! Published in 2022 at "Family Practice"
DOI: 10.1093/fampra/cmac077
Abstract: Abstract Background Telephone triage is fully integrated in Dutch out-of-hours primary care (OOH-PC). Patients presenting with chest pain are initially assessed according to a standardized protocol (“Netherlands Triage Standard” [NTS]). Nevertheless, little is known about… read more here.
Keywords: telephone triage; triage; chest pain; performance ... See more keywords
The limitation of accessing hospital services due to COVID-19 pandemic: a pilot study of the telephone triage to re-organize the access to a Center for Sexual Health in North-West Italy.
Sign Up to like & getrecommendations! Published in 2022 at "Sexually transmitted diseases"
DOI: 10.1097/olq.0000000000001761
Abstract: BACKGROUND The COVID-19 pandemic-related health crisis has imposed measures aimed at reducing the overcrowding of health facilities, by developing telemedicine and by forcing many STI clinics to book appointments by telephone. In this work we… read more here.
Keywords: health; telephone triage; concordance; center ... See more keywords
Optimisation of telephone triage of callers with symptoms suggestive of acute cardiovascular disease in out-of-hours primary care: observational design of the Safety First study
Sign Up to like & getrecommendations! Published in 2019 at "BMJ Open"
DOI: 10.1136/bmjopen-2018-027477
Abstract: Introduction In the Netherlands, the ‘Netherlands Triage Standard’ (NTS) is frequently used as digital decision support system for telephone triage at out-of-hours services in primary care (OHS-PC). The aim of the NTS is to guarantee… read more here.
Keywords: telephone triage; primary care; acute cardiovascular; cardiovascular disease ... See more keywords
Optimising telephone triage of patients calling for acute shortness of breath during out-of-hours primary care: protocol of a multiple methods study (Opticall)
Sign Up to like & getrecommendations! Published in 2022 at "BMJ Open"
DOI: 10.1136/bmjopen-2021-059549
Abstract: Introduction Callers with acute shortness of breath (SOB) are a challenge for telephone triage at out-of-hours primary care (OHS-PC) as SOB could be the sign of a potentially life-threatening disease, yet mostly is a symptom… read more here.
Keywords: primary care; acute shortness; triage; telephone triage ... See more keywords
965 Accuracy of emergency (999) telephone triage for predicting adverse outcomes in suspected COVID-19: an observational cohort study
Sign Up to like & getrecommendations! Published in 2022 at "Emergency Medicine Journal"
DOI: 10.1136/emermed-2022-rcem.15
Abstract: Aims/Objectives/Background In the first wave of the pandemic some ambulance services received three times their usual number of 999 calls. The increase was mostly due to calls from patients with respiratory symptoms. Call handlers must… read more here.
Keywords: suspected covid; emergency; triage; adverse outcomes ... See more keywords
Unscheduled care pathways in patients with myocardial infarction in Scotland
Sign Up to like & getrecommendations! Published in 2022 at "Heart"
DOI: 10.1136/heartjnl-2021-320614
Abstract: Objective Treatment of acute myocardial infarction (MI) requires rapid transfer of people with chest pain to hospital, however, unscheduled care pathways vary in their directness (the minimal number of contacts to hospital admission). The aim… read more here.
Keywords: unscheduled care; care; telephone triage; care pathways ... See more keywords