The relationship between TQM and SMEs’ performance
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DOI: 10.1108/ijppm-02-2019-0059
Abstract: Purpose The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In particular, it examines whether organizational culture (OC) has a mediating… read more here.
Keywords: tqm; research; smes performance; effect ... See more keywords