Implementation of employee cross-training during perilous conditions in hotels
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DOI: 10.1016/j.tmp.2017.05.005
Abstract: Abstract The main purpose of this study is to (1) scrutinize the extent of implementing cross-training in 5-star chain hotels, (2) identify the relevant factors that should be considered to maximize the cross-training benefits, and… read more here.
Keywords: cross training; training perilous; cross; employee cross ... See more keywords