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Published in 2019 at "Physiotherapy"
DOI: 10.1016/j.physio.2018.11.137
Abstract: Cancer patients experience a plethora of symptoms from diagnosis, through treatment and beyond into survivorship. Allied Health Professionals are uniquely placed to impact upon these symptoms by engaging patients in rehabilitation. Scoping of rehabilitation services…
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Keywords:
service cancer;
triage service;
physiotherapy triage;
cancer patients ... See more keywords
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Published in 2022 at "Acta Clinica Belgica"
DOI: 10.1080/17843286.2022.2068296
Abstract: ABSTRACT Background This study seeks to examine if and how the COVID-19 pandemic has prompted changes in the use and uptake of a national out-of-hours (OOH) telephone triage service by younger and older patients seeking…
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Keywords:
use uptake;
triage service;
telephone triage;
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Published in 2021 at "Production and Operations Management"
DOI: 10.1111/poms.13494
Abstract: In service systems with heterogeneous customers, prioritization with respect to the relative importance of customers is known to improve certain performance measures. However, in many applications, information necessary to determine the importance level of a…
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Keywords:
service systems;
customer;
triage service;
policy ... See more keywords