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   Articles with "tripadvisor" as a keyword



An improved methodology for extracting information required for transport-related decisions from Q&A forums: A case study of TripAdvisor

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recommendations! Published in 2018 at "Travel behaviour and society"

DOI: 10.1016/j.tbs.2017.08.001

Abstract: Abstract The potential of social media (SM) as a dissemination channel for traffic information is becoming increasingly apparent. Many authorities around the world have created dedicated SM accounts and are using them as a two-way… read more here.

Keywords: methodology; information; transport; transport related ... See more keywords

Effects of online reviews and managerial responses from a review manipulation perspective

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recommendations! Published in 2019 at "Current Issues in Tourism"

DOI: 10.1080/13683500.2019.1626814

Abstract: ABSTRACT Unlike online travel agencies (OTAs), travel review websites allow travellers without purchase records to share their opinions. However, the effects of two mechanisms, namely, verified and unverified reviews, on traveller decisions remain unclear. In… read more here.

Keywords: traveller; review manipulation; managerial responses; review ... See more keywords

Customer encounter satisfaction and narrative force: an investigation of user-generated content on TripAdvisor

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recommendations! Published in 2023 at "Scandinavian Journal of Hospitality and Tourism"

DOI: 10.1080/15022250.2023.2194272

Abstract: ABSTRACT Customer satisfaction research is often undertaken quantitatively employing multi-item standard questionnaires. Instead, this study seeks to understand how restaurant customers themselves articulate their encounter satisfaction experiences from the user-generated content (UGC) reviews they post… read more here.

Keywords: narrative force; tripadvisor; encounter satisfaction; satisfaction ... See more keywords

Tourism Platforms and the Digital Biopolitics of Nature: An Interface Analysis of TripAdvisor in Patagonia-Aysén, Chile

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recommendations! Published in 2024 at "Annals of the American Association of Geographers"

DOI: 10.1080/24694452.2024.2354503

Abstract: This article investigates how digital platforms are implicated in the neoliberalization of conservation by turning nature and protected areas into tourism commodities. We mobilize Ash et al.’s (2018) heuristic of unit, vibration, and tone to… read more here.

Keywords: tourism; patagonia ays; tourism platforms; ays chile ... See more keywords

Recognizing Supporting Standpoints for Online Restaurant Reviews: Evidence From Tripadvisor

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recommendations! Published in 2025 at "IEEE Access"

DOI: 10.1109/access.2025.3557526

Abstract: This article presents a practical framework that analyzes a real dataset from Tripadvisor with 2330 restaurant reviews. The reviews are written in English, and the structure of the reviews is free, not following any specific… read more here.

Keywords: restaurant reviews; review; recognizing supporting; tripadvisor ... See more keywords

Evaluation of User Satisfaction and Trust of Review Platforms: Analysis of the Impact of Privacy and E-WOM in the Case of TripAdvisor

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recommendations! Published in 2021 at "Frontiers in Psychology"

DOI: 10.3389/fpsyg.2021.750527

Abstract: Technological advances have had many advantages like an E-WOM (Electronic Word of Mouth) that has become a very important and powerful tool for users who wish to share their knowledge, experiences and emotions about a… read more here.

Keywords: satisfaction; evaluation user; tripadvisor; privacy ... See more keywords