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Published in 2017 at "Cornell Hospitality Quarterly"
DOI: 10.1177/1938965516686109
Abstract: This study assesses the moderating effect of hotel class on managerial responses’ influence on hotel performance through the lens of data analytics. A panel data model was applied to analyze 7,979 managerial responses and 51,801…
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Keywords:
tripadvisor performance;
monetizing managerial;
managerial responses;
hotel ... See more keywords