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Published in 2019 at "Journal of Consumer Research"
DOI: 10.1093/jcr/ucz026
Abstract: The essence of a brand is that it delivers on its promises. However, consumers’ trust in brands (CTB) has declined around the world in recent decades. As a result, CTB has become a major concern…
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Keywords:
consumers trust;
trust brands;
price;
mix activities ... See more keywords