Multifaceted trust in tourism service robots
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DOI: 10.1016/j.annals.2020.102888
Abstract: Abstract In recognizing the increase in the use of service robots by service industries, identifying the structure of trust in intelligent robots is crucial for tourism studies. This paper first proposes a model of multifaceted… read more here.
Keywords: tourism service; multifaceted trust; trust tourism; service ... See more keywords