Analysis of the service needs of outpatients undergoing thyroid fine needle aspiration biopsy based on the Kano model
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DOI: 10.1186/s12912-024-02674-6
Abstract: Thyroid nodules are common, and fine needle aspiration biopsy (FNAB) is essential for diagnosis and treatment. Patients’ service needs are rarely addressed and discussed. This study was to analyze the nursing service needs of patients… read more here.
Keywords: kano model; service needs; service; undergoing thyroid ... See more keywords