Those Who Understand It will not be Persuaded: A Performance Information Paradox
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DOI: 10.1080/10967494.2018.1461152
Abstract: ABSTRACT: Performance information has been suggested as a means to inform citizens about—and shape their reactions to—public sector performance. However, individuals’ ability to process information varies considerably. This implies that the same item of performance… read more here.
Keywords: information paradox; information; performance information; understand persuaded ... See more keywords