Relationship Norm Moderates Observers’ Reaction to Unearned Preferential Treatment
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DOI: 10.1177/00472875231175076
Abstract: Unearned preferential treatment has been shown to negatively affect bystander customers who observe the treatment but do not receive the benefit. In two studies we examine the watchers’ unfairness perception under different relationship norms. Study… read more here.
Keywords: unearned preferential; relationship; preferential treatment; relationship norm ... See more keywords