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Published in 2019 at "Organization Studies"
DOI: 10.1177/0170840618772599
Abstract: This article examines how consumerist technology creates new inequalities among patients in healthcare. More specifically, we analyse a communication technology that presents a case of consumerization of patients. Using critical diversity literature, we theorize how…
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Keywords:
unequal consumers;
consumers consumerist;
new inequalities;
consumerist healthcare ... See more keywords